Terms of service
Welcome to High Gleam Miami Auto Detailing, LLC (“we,” “us,” or “our”). By accessing or using our website, booking services, or engaging with our mobile auto detailing offerings, you agree to be bound by the following Terms of Service. Please read them carefully.
1. Services Offered
We provide mobile auto detailing services, including but not limited to exterior washing, waxing, interior cleaning, and specialty treatments. Services are performed at the customer’s location, subject to accessibility and safety conditions.
- Service availability may vary by location.
- We reserve the right to refuse service if conditions are unsafe or unsuitable.
2. Payments & Pricing
- All prices are listed in U.S. dollars and are subject to change without notice.
- Payment is due upon completion of service unless otherwise agreed in writing.
- We accept cash, most credit/debit cards, mobile payments, etc.
3. Appointments & Cancellations
- Appointments must be scheduled in advance via our website, phone, or email.
- Cancellations must be made at least 24 hours prior to the scheduled service time.
4. Vehicle Condition & Liability
- Customers are responsible for disclosing any pre-existing damage or sensitive areas.
- We are not liable for damage resulting from undisclosed issues or aftermarket modifications.
- We take reasonable care during service, but are not responsible for damage due to poor vehicle condition, rust, or wear and tear.
5. Weather & Rescheduling
- Services may be rescheduled due to inclement weather or unsafe conditions.
- We will notify you as soon as possible and offer alternative dates.
6. Privacy Policy
We respect your privacy. Any personal information collected during booking or service will be used solely for business operations and will not be shared with third parties without your consent. For more details, please refer to our [Privacy Policy].
7. Limitation of Liability
To the fullest extent permitted by law, High Gleam Miami Auto Detailing, LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of our services.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida. Any disputes shall be resolved in the appropriate courts located in Miami-Dade County, Florida.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date.
By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Privacy Policy
At High Gleam Miami Auto Detailing, LLC (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book services, or interact with our mobile auto detailing business. Our website is hosted on Squarespace, which may also collect data as part of its platform services.
1. Information We Collect
We may collect the following types of personal information:
• Contact Information: Name, phone number, email address, and service address
• Vehicle Details: Make, model, condition, and service preferences
• Payment Information: Billing details (processed securely via Squarespace or integrated third-party providers)
• Usage Data: IP address, browser type, pages visited, and time spent on our site (via Squarespace analytics and cookies)
2. How We Use Your Information
We use your information to:
• Schedule and provide mobile detailing services
• Communicate with you about appointments, updates, and promotions
• Process payments and send receipts
• Improve our website and customer experience
• Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share it only with:
• Service Providers: Squarespace, payment processors, scheduling platforms, or marketing tools
• Legal Authorities: If required by law or to protect our rights and property
Squarespace may collect and store data on our behalf. You can review Squarespace’s privacy practices here.
4. Cookies & Tracking
Our website uses cookies and analytics tools provided by Squarespace to enhance your browsing experience and analyze site traffic. These may include:
• Session cookies
• Analytics cookies
• Functional cookies
You can manage cookie preferences through your browser settings.
5. Data Security
We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse. Squarespace also provides SSL encryption and secure hosting infrastructure.
6. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
7. Your Choices & Rights
You may:
• Request access to or correction of your personal data
• Opt out of promotional communications at any time
• Request deletion of your data (subject to legal and operational requirements)
To exercise these rights, contact us at highgleammiami@gmail.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to the contact below.